RESPONSIBILITIES ：Enquires1. Responsible for daily face-to-face, telephone and email communication with parents.2. Receive and transfer phone calls in a timely, efficient and polite manner.3. Follow up with parents by call or emails as needed by Admissions Manager or Admissions Officers.4. Ensure enquires receive timely answers from Admissions Officers if they are beyond your knowledge.5. Provide valuable feedback about parents’ needs and wants to the team.Community Relations1. Be the first point of contact for school and campus visitors.2. Dress professionally, speak confidently with a smile and always act with a service mindset.3. Warmly receive and greet all BCIS visitors and guide them to the right place or find the required resources.4. Proactively help solve community members’ questions.5. Be familiar with all on-going or upcoming events on campus and proactive remind team to show up.6. Issue student enrollment proof letter per request.Administration1. Assist Admissions Officers to prepare requested admissions items for events, interviews, campus tours etc.2. Ensure the front-desk area is clean and welcoming.3. Manage document filing on Teams or on the white board in a timely manner.4. Track application data regularly and share trends with team.5. Manage team’s lunch duty schedule, phone recording schedule during holiday time etc.6. Act as the trainer and mentor to temp receptionist during Admissions peak season.7. Turn on the big screen and make sure the correct photos are played and turn off TV when off work.Team Collaboration1. Be reflective, think critically and creatively, and demonstrate initiative to help the team improve and develop.2. Help build and maintain a positive Admissions team spirit.3. Be responsible for team building activities including monthly Awesome Service Award, birthday parties, gift purchasing etc.4. Collate data, research, phone call follow-up as needed.5. Participate in events s

上班地址：-北京-北京市/北京市/朝陽區(qū)百子灣南二路77號