About
the role:

The
Facilities Manager will be the single point of management control for managed
acｃｏｕｎｔs, leading a team or vendor group to manage the tactical ｄｅｌivery for
the assigned property/facility, and be the on-site key point of contact for the
key stakeholders &/or client. The responsibilities will include people
management, site budgets, acｃｏｕｎｔing and finance, maintenance and operations,
contract services, purchasing of material, equipment & supplies, occupancy
services and helpdesk.

What
this job involves:

People
Management

·
Manage and coach team

·
Develop and sustain a high-quality well motivated team

·
Ensure high staff morale, trust and work ethics

·
Actively support an environment that supports teamwork,
co-operation and performance excellence within team

·
Assist in mentoring and enabling Training & Development of
team members

Client/Stakeholder
Management

·
ｄｅｌiver excellent customer service to meet on-site client’s
expectations

·
Build and develop effective relationships with key stakeholders
&/or client and be comforｔａｂｌｅ working across all levels

·
Monitor procedures to ensure client’s expectations are conveyed
and worked upon

Procurement & Vendor
Management

·
Manage multiple vendors including hard and soft skills to ｄｅｌiver
services on time and within budget

·
Manage vendor procurement processes in accordance with agreed
client procurement guiｄｅｌines as well as Jones Lang LaSalle procurement best
practices

·
Contracts Management

·
Ensure that all contracts are professionally ｄｅｌivered at the
right cost and in line with the Jones Lang LaSalle Code of Ethics

·
Monitor expiry of contracts and initiate re-procurement if needed

·
Continually assess contracts to ensure best value ｄｅｌivered to the
client

Finance Management

·
Ensure that the site’s financial operations are meeting targets
and control requirements

·
Assist and monitor financial processes to ensure acｃｏｕｎｔ payable
procedures are followed at all the times

Health & Safety
Management

·
Implement and manage safety procedures to ensure the provision of
a safe working environment

·
Ensure compliance with statutory regulations on fire, health and
safety standards

Site Operations Management

·
Implement Industry Best Practice operations

·
Assist and monitor to ensure all building procedures and
performance measures are maintained at all the times

·
Ensure all Critical Environment (CEM) requirements are met

·
Seek ways to reduce costs and improve operational standards

·
24/7 emergency call support and site attendance is required

Risk Management

·
Assist in the implementation and management of a property risk
management program

·
Support the implementation and monitoring of disaster recovering
and business continuity plans

·
Follow established escalation procedures and incident reporting
procedures

·
Adhere to Jones Lang LaSalle’s business conduct by ensuring
compliance with the firm’s guiｄｅｌines,
procedures and strategies

·
Obey the temporary working arrangement from the leadership.

Sound
like you? To apply you will have:

Ideal Experience

·
Min. 5 years of experience in facilities, property management,
hospitality or related field

·
Knowledge of local health and occupational safety requirements

·
Knowledge of critical facilities

·
Knowledge of vendor management for specialized services

·
An understanding of basic technical aspects of property (Computer
Room Air-conditioning, Chiller system, Fire Protection system, Mechanical &
Electrical system, BMS system)

·
Proven capacity to understand and interpret commercial contracts

·
Strong budget management and financial analysis skills

Critical Competencies for
Success

·
Client Focus & Relationship Management

·
Ease of interaction with a wide range and wide level of client
staff

·
Ability to manage conflict and balance between client and firm
requirements

·
Has a customer-oriented attitude

·
Demonstrates proactive & professional approach to customer
service

·
Project Management & Organizational Skills

·
Excellent planning & organizational skills to prioritize work
and meet tight deadlines

·
Proven ability to manage multiple and complex operational matters
on a daily basis

·
Problem Solving & Strategic Thinking

·
Capacity to deal with ambiguity and solve complex problems
effectively

·
Analytical, proven ability to solve problems using a quantitative
approach

·
Proven ability to employ holistic approaches and looks at long
term solutions

Other Personal
ｃｈａｒacteristics

·
Demonstrated superior people management skills – ability to lead
team effectively, train them well, and promote open, constructive and
collaborative relationships at all levels

·
Strong communicator – Good presentation skills and possesses
strong verbal & written communication skills (English & local language),
also an active listener

·
Passion for quality – has an eye for detail to make sure the best
ｄｅｌivery of services

·
Self-motivated;
confident & energetic

·
Ability to effectively deal with stressful situations

·
Flexible – able to adapt to rapidly changing situations

·
Strongly goal-oriented – able to focus on meeting all performance
targets

·
Is a team player – able to cooperate and work well with others to
meet targets

上班地址：-江蘇-蘇州-蘇州創意產業園